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Hair problem

Sensitive scalpWhen your scalp itches, burns or stings with things that never used to bother it

Sensitive scalp is the name we give to those who feel itching, burning, stinging or tightness in the skin of the head, with or without visible redness. It is not a diagnosis, it is a complaint, and it can have very different origins: a shampoo, a dye, an allergy, eczema, seborrhoeic dermatitis or even a period of stress. Here we explain how to tell them apart, what you can test at home with caution and what the doctor assesses.

Reviewed by Dr Michelle Campagnoli, clinical director

  • 3treatments the clinic may suggest
  • 1assessment consultation, always first
  • 70 €assessment booked through the website
Woman with short white hair and a blue scarf, in profile, smiling in a park with trees

How to recognise it

Could it be a sensitive scalp?

Sensitivity is felt more than it is seen, and so many people take a while to realise there is a pattern. These are the signs we hear about most in appointments.

Tick what you recognise0/7

Tick the signs you recognise in your case. This is not a diagnosis, it is only meant to give you an idea.

Sudden and intense hair loss, scalp pain, sores, marked scaling, strong redness or patches that appear quickly should be seen without delay, as they usually have another cause.

The doctor examining a patient's scalp during a hair assessment consultation
Photograph taken during an assessment appointment. The dots mark the areas where sensitivity is usually noticed; the image does not show scalp irritation.

Why it happens

What weighs on a sensitive scalp

It is rarely just one thing, and often the cause is not the one the person suspects. Choose a cause to see what aggravates it and what helps.

A weakened skin barrier

The skin of the scalp works as a barrier. When it becomes drier, over-washed or more aggravated, it lets through more easily what touches it, and things that were once tolerated start to bother you. People who say “now everything hurts me” are often in this phase.

What makes it worse

Washing the hair often with strong products, very hot water, scrubbing with the nails and using several products at the same time.

What helps

Sparing the skin, simplifying products and allowing time: the barrier usually recovers when it stops being aggravated.

Irritation, dermatitis or pain

Sensitivity, seborrheic dermatitis or scalp pain

Three complaints that are easily confused. Telling them apart helps to choose the approach and avoids treating what it is not.

  • How it feels. Itching, burning or stinging that appears or worsens after a product, a dye, heat or sweat, and that may come with red skin.

  • What can be seen. There may be redness, small scales or spots, especially along the parting, near the hairline and behind the ears.

  • Seborrhoeic or contact. In seborrhoeic dermatitis the scales are usually yellowish and the itching mild; in contact dermatitis, the skin may be red and the discomfort more intense.

  • What the clinic does. The doctor examines the scalp, asks about products, dyes and the weather, and proposes treatment of the cause.

  • Tell the doctor at the appointment. What changed before it started, which products you use and whether the complaint improves when you stop them.

Is your scalp bothering you and you no longer know what to do? Book an assessment appointment, so that the doctor can understand what is behind it and what can be done.

Book an assessment consultation

What the clinic can do

Treatments and approaches for the sensitive scalp

In a sensitive scalp, the first step is not an injectable treatment: it is finding out what irritates it, treating the skin condition, if there is one, and letting the skin calm down. Only then, and if there is another associated complaint, such as finer hair, may the doctor consider these treatments, which act on the scalp and the follicle (on the hair that grows) and do not repair a hair shaft that is already damaged. Results vary from person to person and science continues to study these treatments, so the doctor explains what is known and what you may expect before any decision.

Book an assessment consultation
Ampoule of NCTF hair revitalisation and a syringe next to the scalp

Regeneration

Hair NCTF

Vitamins, amino acids, minerals and hyaluronic acid, which may help nourish the scalp and support finer hair.

Suitable when

the hair is thinner and the doctor considers scalp nourishment appropriate, once the irritation is under control.

Find out more
A doctor preparing platelet-rich plasma in a syringe, next to a tube of centrifuged blood

Regeneration

Hair PRP

Platelet-rich plasma, obtained from your own blood, which may help stimulate the follicle in some cases. The doctor first assesses whether it is appropriate.

Suitable when

there is associated loss of density and the doctor considers stimulation of the follicle appropriate.

Find out more
Vial of hair exosomes and a dropper over the scalp

Advanced regeneration

Hair exosomes

Regenerative solution that may help support the follicle and strand thickness, with a variable response.

Suitable when

the doctor considers it useful to reinforce the plan with a regenerating active, once the skin is calm.

Find out more

And if there is none of this to be done? In a scalp that only burns or itches, none of these treatments is the first step, and the evidence for them in this complaint is limited. Often what helps is identifying the product or dye, treating the dermatitis and simplifying your care. The doctor explains the options after the assessment, and results are gradual.

What the journey looks like

From the first consultation to follow-up

No treatment starts without an assessment consultation with the doctor. This is how it works.

  1. 01At the clinic

    Assessment consultation

    The doctor asks when the discomfort began, what it is like (itching, burning, stinging or pain), whether it worsens at certain times, with certain products or after a dye, which skin conditions you have and how you have been sleeping. If you bring the bottles or photographs of the labels, it helps a great deal.

  2. 02At the clinic

    Examining the scalp

    The doctor examines the skin and the hair, looking for redness, scaling, spots and signs of eczema or seborrheic dermatitis, and whether there is associated hair loss. If useful, trichoscopy is used to see in more detail.

  3. 03At the clinic

    Looking for the trigger

    If an allergy is suspected, the doctor may propose contact tests, ideally with your own products, and may request blood tests if another cause is considered. She explains what to expect and what makes no sense to try.

  4. 04Over time

    Plan and follow-up

    It combines treatment of the cause, a gentle care routine and, when it makes sense, one of the hair treatments. The doctor sees the skin again after a few months, because the barrier takes time to recover.

Day to day

What helps at home

In a sensitive scalp, simple care counts for more than new products. These are the ones that weigh most, alongside the doctor's plan.

The golden rule

Change one thing at a time

People whose scalp bothers them often change everything at once: shampoo, conditioner, dye, brush. If it improves, no one knows what helped, and if it worsens, no one knows what caused harm. Changing only one product at a time, and waiting a few days, is the most reliable way to find out what suits you.

Doing a tolerance test

It helps to see whether a new product is well tolerated.

In practice: apply a drop to the crook of the elbow and observe over the following hours and days. It is not proof that there is no allergy, but it is a useful warning.

Choosing gentle, simple products

Fewer ingredients, fewer chances of irritation.

In practice: prefer fragrance-free shampoos with a gentle pH, and use only one product at a time.

Washing with lukewarm water and rinsing well

Hot water irritates, and so do product residues.

In practice: massage with the fingertips, not the nails, and rinse until the skin is free of foam.

Keeping the packaging

They help the doctor identify the ingredient.

In practice: take photographs of the labels of the products and dyes you used before the complaint began.

Protecting from sun and wind

The parting and exposed areas suffer.

In practice: wear a hat or scarf on days of strong sun and wind, and avoid a very hot hairdryer.

Dr Michelle Campagnoli, clinical director of Clínica Luxmed

Who will look after you

An assessment carried out by the doctor

At Luxmed, the first step is always an assessment appointment with Dra. Michelle Campagnoli. She looks for the cause of the scalp discomfort, proposes tests if they are useful and designs the plan with you.

  • Physical examination and medical historyAssessment of the scalp, the products you use and how the discomfort has developed.
  • A plan tailored to youA plan suited to your case, clearly explained, with follow-up over time.
  • No obligationThe cost of any treatment is confirmed only after the assessment.
Book an assessment consultation

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Choose how you prefer to get in touch. We will arrange the assessment consultation with Dr Michelle Campagnoli.

Booking through the website100€70€Assessment consultationExclusive price for those who book the assessment through the website. Outside the website, the price is 100 €.

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What exactly is a sensitive scalp?

It is a complaint, not a disease: the scalp burns, itches or stings with stimuli that used to be well tolerated, such as a shampoo, heat or combing. There may be red skin and scaling, or the skin may look normal. The cause may be irritation, allergy, eczema, seborrheic dermatitis or something else, and this is what the appointment seeks to understand. So, instead of guessing and trying products at random, it is safer to let the doctor examine the skin, hear the history and propose an approach. So, instead of trying to guess and trying products at random, it is safer to let the doctor examine the skin, hear the history and propose an approach.

How do I know whether it is allergy or irritation?

At home it is difficult to tell them apart. Irritation occurs in anyone with repeated contact and usually improves when the product is stopped. Allergy is a reaction of the immune system to an ingredient and may appear hours or days later. When it persists or returns, the doctor may propose contact tests, and bringing the products you use helps a great deal. Until then, the most useful thing is to stop the suspect product, if possible, and note what happened and when. Until then, the most useful thing is to stop the suspect product, if possible, and note what happened and when.

Is it the same as seborrheic dermatitis?

Not necessarily. Seborrhoeic dermatitis is a chronic skin condition, with redness and yellowish scales, and the itching is usually slight. Sensitive scalp is a complaint that may have this cause, but also irritation, allergy or eczema. They may coexist, and some allergic reactions are mistaken for seborrhoeic dermatitis, which is why assessment is important. Examination of the skin and, if useful, trichoscopy help to tell them apart, and the treatment of one is not the same as that of the other.

And scalp pain, is it the same thing?

It may seem so, but it is not the same. Pain or burning with normal-looking skin is called trichodynia and is usually associated with hair loss. It has no specific treatment and the diagnosis is one of exclusion, that is, the doctor starts by ruling out other causes. If you have constant pain or hair loss, book an appointment. It is also useful to know whether the pain appears only when combing or on touch, or whether it is constant, because this guides the assessment. It is also useful to know whether the pain appears only when combing or on touch, or whether it is constant, because these differences guide the assessment.

Are home tolerance tests useful?

They serve as a warning, not as proof. Applying a drop of product to the crook of the elbow and observing over the following hours and days may reveal a strong reaction, but a result with no reaction does not guarantee that there is no allergy on the scalp. For a suspected allergy, the doctor may propose contact tests with your own products. A home test never replaces medical assessment when the discomfort persists. It is worth remembering that a home test never replaces medical assessment when the discomfort persists.

Do sulphate-free shampoos solve the problem?

They may be gentler for some people, but they do not solve everything. What matters is the whole picture: the type of detergent, the fragrance, the preservatives, how often you wash and the water temperature. A sulphate-free shampoo that contains fragrance or another ingredient that does not agree with you will still irritate. The best guidance is to choose a simple product and test it. Try only one product at a time and notice whether your skin improves or worsens before drawing conclusions. Try only one product at a time, for some time, and notice whether your skin improves or worsens before drawing conclusions.

What treatments does the clinic use?

First of all, treatment of the cause: stopping the product that irritates, treating the seborrhoeic dermatitis or eczema and simplifying your care. Depending on the case, and if there is associated finer hair, the doctor may propose hair NCTF, hair PRP or hair exosomes, with limited evidence. None is chosen before the assessment appointment. We also explain what maintenance care is, so that the problem does not return with every change of season.

Does an injectable treatment repair damaged hair?

No. The hair shaft that has already grown is not alive and cannot be repaired with injections. These treatments act on the scalp and the follicle, that is, on the hair that grows. In someone with a scalp that is merely sensitive, they do not always make sense, and the doctor explains whether they are suitable for your case before any decision. If this is your case, the priority remains calming the skin and understanding the cause.

How long does it take to improve?

It depends on the cause. When it is an irritating product that you stop using, the skin usually calms down gradually. When there is seborrhoeic dermatitis or eczema, control is gradual and may require maintenance, because they tend to return. The doctor explains what is realistic for you and schedules a review after a few months. It is not advisable to expect quick results or to change products every two weeks, because this delays the skin's recovery. It is not advisable to expect quick results or to change products every two weeks, because this delays the skin's recovery.

Can I dye my hair again?

It depends on what happened. If you had burning, swelling or a strong reaction, you should not repeat the dye without assessment, because the next reaction may be worse. The doctor may propose contact tests and, depending on the result, alternatives. Always wait for the skin to recover before dyeing again. If you still want to dye, tell the doctor beforehand, to see whether there is a safer alternative.

Can stress cause a sensitive scalp?

Stress and lack of sleep can worsen seborrheic dermatitis and make the discomfort more noticeable. Some people also feel pain or burning with no visible changes, which is associated with trichodynia. This does not mean that "it is all in your head": the sensation is real and deserves assessment, with attention to the whole picture. Asking how you have been sleeping, what has changed in your life and whether the discomfort worsens at certain times helps to understand the pattern, without judgement. Asking how you have been sleeping, what has changed in your life and whether the discomfort worsens at certain times helps to understand the pattern, without judgement.

What should I bring to the appointment?

Bring the bottles or photographs of the labels of all the products you use on your hair, including dyes, sprays and serums, and the list of medicines. Note when it began, what makes it worse and what relieves it. If the complaint appears after a dye, say when that was. The more detail, the easier it is for the doctor to find the cause. If you have already had tests or earlier appointments for this reason, bring those results too, as they avoid repeating what is already known.

When should I book a consultation?

If the discomfort lasts more than a few weeks, if it keeps coming back or if you have already changed products without improvement. You do not need to wait until it becomes unbearable, and it is better to come early than to try several products that may worsen the irritation. Pain, sores, marked scaling, strong redness, sudden hair loss or patches that appear quickly should be seen without delay, because they usually have another cause.

Can I wash my hair on the day of the appointment?

You may, and it is best for your scalp to be as it usually is. If you have scaling or redness that you want to show, it is best not to disguise it or apply new products that day. Tell the doctor how you have been washing your hair lately, with which product and how often. The assessment works best with the skin in its usual state, and no special preparation is needed beyond bringing information about the products you use.

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Scientific references

This page is based on the sources below and was reviewed by Dr. Michelle Campagnoli. Last updated on .

  1. Rodriguez-Tamez G, Imbernon-Moya A, Saceda-Corralo D, Vano-Galvan S. Dermatology Update on the Challenging Trichodynia. Actas Dermosifiliogr, 2025.
  2. Hwang JC, Beatty CJ, Khobzei K, Kazlouskaya V. Allergic contact dermatitis of the scalp: a review of an underdiagnosed entity. Int J Womens Dermatol, 2024.
  3. Gupta AK, Landells I, Talukder M, Chow E, Ahluwalia R, et al. Understanding the Scalp: Dandruff and Seborrheic Dermatitis. J Cutan Med Surg, 2025.
  4. Turchin I, Albrecht L, Hanna S, et al. Current Understanding of Seborrheic Dermatitis: Presentation, Diagnosis, and Special Populations. J Cutan Med Surg, 2025.
  5. National Health Service (NHS). Contact dermatitis - Overview. (NHS (nhs.uk), acedido 2026-11-11)
  6. DermNet (New Zealand). Seborrhoeic dermatitis: Causes and treatment. (DermNet, acedido 2026-11-11)
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